Whether your business is struggling, keeping its head above water or flying high, it's a good idea to occasionally hire a business analyst to spot potential problems or opportunities. Understanding ...

Business process automation (BPA) is the use of advanced technology to complete business processes with minimal human intervention. A business process is an activity, or set of activities, used to ...

The high cost of identifying, interviewing, hiring and training a business analyst is acceptable if the analyst remains with your company and, in so doing, allows you to earn a return on this ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Business process management has had a long history helping enterprises with their process engineering efforts and digital transformation initiatives. Now, BPM is getting a big boost from AI. "AI ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

A Business Impact Analysis (BIA) is an analysis that predicts the consequences of disruption of a business function by gathering and processing information needed to develop recovery strategies, ...

What does an average day look like for an IT business analyst at HBS? The answer is: it depends! Ryan Conwell, manager of the IT Business Analysis team, explains that the role is dynamic, adapting to ...